Privacy policy

At ShoeBro LA, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your contact information and details regarding your shoes when you engage with our mobile shoe cleaning service.

1. Collection of Information:

Contact Information: When you schedule an appointment or contact us for inquiries, we may collect your name, phone number, email address, and location for communication purposes.
Shoe Details: During the shoe cleaning process, we may collect information about your shoes, including brand, type, size, and any specific instructions provided by you.

2. Use of Information:

Contact Information: We use your contact information to communicate with you regarding your appointments, provide updates on our services, and respond to any inquiries or concerns you may have.
Shoe Details: The details about your shoes are used solely for the purpose of providing our cleaning service as requested by you. We may refer to this information to ensure that your shoes are handled and cleaned according to your preferences.

3. Protection of Information:

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your contact information and shoe details are stored securely and accessed only by authorized personnel who require this information to perform their duties.

4. Disclosure of Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services to you.
In certain circumstances, we may share your contact information with trusted third-party service providers who assist us in operating our business, such as scheduling platforms or payment processors. However, we ensure that these third parties also adhere to strict privacy and security standards.

5. Retention of Information:

We retain your contact information and shoe details only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we securely dispose of it.

6. Your Choices:

You have the right to review, update, or delete your personal information held by us. If you wish to exercise this right or have any questions about our Privacy Policy, please contact us using the information provided below.

7. Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at farzanrhorani@gmail.com.

By using our mobile shoe cleaning service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last Updated: January, 2024

ShoeBro LA